Timi Slots Privacy Policy

1Who We Are

Timi Slots is an online gaming platform built specifically for players in Pakistan. The platform provides access to online slots, live casino games, jackpot titles, sports betting — including cricket and PSL markets — and a full game lobby, all operating with Pakistani Rupees (PKR) as the account currency.

This Privacy Policy applies to all users of the Timi Slots platform, including the website at timislots.onl and the Timi Slots mobile app for Android. By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy.

If you have any questions about this policy or about how your data is handled, you can contact our support team at any time via live chat from your account dashboard or by email at [email protected].

2Data We Collect

Timi Slots collects only the personal data that is necessary to operate your account, process transactions and provide a safe and functional platform experience. We do not collect data beyond what is reasonably required for these purposes.

Where we need to verify your identity — for example, before processing a larger withdrawal — we may request a copy of your national identity card (CNIC), passport or a recent utility bill as proof of address. These documents are handled with strict confidentiality and stored securely.

3How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. Below is a clear breakdown of how your personal information is used across the Timi Slots platform.

• Account Management: Your identity and contact data allows us to create and maintain your account, verify your identity and keep your account secure.
• Processing Payments: Your financial data enables us to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards accurately and securely.
• Platform Operation: Gaming activity data is used to display your game history, calculate bonus eligibility, process bet settlements and maintain accurate account records.
• Responsible Gaming: Session duration and deposit data helps power the responsible gaming tools on your account — including deposit limits and session reminders — which you can activate at any time.
• Security and Fraud Prevention: Technical data such as IP address and device information is used to detect unusual activity, prevent unauthorised access and protect all players on the platform.
• Customer Support: Communications data allows the support team to assist you effectively and maintain a record of previous interactions for continuity.
• Platform Improvement: Aggregated, anonymised usage data helps us understand how the platform is used and where improvements can be made. This data cannot be traced back to individual accounts.
• Legal Compliance: Certain data must be retained in order to comply with applicable financial recordkeeping and anti-money-laundering obligations.

4Payment Data and PKR Transactions

All financial transactions on Timi Slots are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, certain payment-related data is collected and processed to complete the transaction securely.

• JazzCash and Easypaisa: Your mobile wallet number is recorded as a reference for transaction matching and withdrawal processing. The full wallet credentials are never stored on Timi Slots servers.
• Raast and Bank Transfer: Your bank account number and account title are collected to process withdrawals to your verified bank account. This data is stored securely and accessed only when required for a transaction.
• Cards: Debit and credit card payments are processed via a third-party payment gateway. Timi Slots does not store full card numbers — only a masked reference is kept on your account record.

Withdrawals are processed only to payment methods that have been previously verified as belonging to you. This is both a security measure and a standard requirement to prevent financial fraud. If you wish to add a new withdrawal method, verification may be required before the first withdrawal to that method is processed.

5Cookies and Tracking Technologies

Timi Slots uses cookies and similar technologies to keep the platform functional, secure and easy to use. A cookie is a small text file stored on your device when you visit the platform. We use the following categories of cookies.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential or security cookies may affect the functionality of your account and the security of your sessions. Analytics cookies can be disabled without any impact on your gameplay or account access.

6Sharing Your Data

Timi Slots does not sell, rent or trade your personal data. There are, however, limited and specific circumstances in which your data may be shared with trusted third parties. These are outlined below.

• Payment Processors: When you make a deposit or withdrawal, the minimum necessary data is shared with the relevant payment provider — such as JazzCash, Easypaisa or a bank — to complete the transaction.
• Game Providers: When you play a live casino game or a slot powered by a third-party studio, your account identifier and relevant game session data may be shared with that provider for the purposes of game operation and dispute resolution. These providers are contractually bound to handle data appropriately.
• Identity Verification Services: Where automated or manual identity verification is required, your submitted documents may be processed by a verification service provider operating under strict confidentiality obligations.
• Legal and Regulatory Requirements: In cases where Timi Slots is required by law or a legitimate legal process to disclose data, we will comply with that obligation. We will notify affected users where legally permitted to do so.
• Fraud and Security: In cases of suspected fraud, money laundering or serious platform abuse, relevant data may be shared with appropriate investigative bodies.

7How Long We Keep Your Data

Timi Slots retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable recordkeeping obligations. The general retention periods we apply are as follows:

• Active Account Data: Retained for the full duration that your account remains open and active on the platform.
• Transaction Records: PKR deposit, withdrawal and betting records are retained for a minimum period following the transaction date in line with standard financial recordkeeping requirements.
• Identity Verification Documents: Retained for the period your account is active and for a reasonable period thereafter. Verification documents are deleted once retention is no longer required.
• Support Communications: Chat transcripts and email records are retained for a period sufficient to resolve any follow-up queries and maintain service quality.
• Closed Account Data: Where an account is closed voluntarily, certain records are retained for a defined post-closure period for legal and audit purposes, after which they are securely deleted.

Where you request deletion of your personal data and there is no legal reason for us to retain it, we will process the deletion request within a reasonable timeframe and confirm once completed. Note that deletion of certain data may not be possible while legal retention obligations remain in effect.

8How We Keep Your Data Secure

The security of your personal data and your account is a priority at Timi Slots. We implement multiple layers of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.

• Encryption in Transit: All data transmitted between your device and Timi Slots servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using the platform.
• Encryption at Rest: Sensitive data stored on Timi Slots servers is encrypted at rest to protect it in the unlikely event of unauthorised server access.
• Access Controls: Access to personal data within Timi Slots is restricted to staff members who genuinely need it to perform their roles. All access is logged and auditable.
• Account Security Features: Your account is protected by a password of your choosing. We recommend using a strong, unique password. Where available, additional security features can be enabled from your account settings.
• Fraud Monitoring: Automated systems monitor account activity for patterns that may indicate unauthorised access or fraud. Suspicious activity triggers alerts that are reviewed by the security team.

9Your Data Rights

As a registered player on Timi Slots, you have a number of rights in relation to your personal data. These are outlined below along with how to exercise each one.

To exercise any of the above rights, contact the Timi Slots support team via live chat or at [email protected]. We may need to verify your identity before processing certain requests to ensure your data is not disclosed to an unauthorised person.

10Children's Privacy

Timi Slots is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If you are under 18, you are not permitted to register an account or use the platform in any capacity.

If we discover that an account has been registered by a person under 18, the account will be immediately closed, all data associated with that account will be deleted, and any deposits made will be returned to the payment method used. We take underage access seriously and have age verification processes in place to support this.

11Updates to This Privacy Policy

Timi Slots may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or industry best practices. The effective date of the current version is displayed at the top of this page.

Where updates are material — meaning they significantly affect how your personal data is used or your rights as a player — registered users will be notified via their registered email address or through an on-platform notification before the changes take effect.

Minor clarifications or corrections that do not change the substance of the policy may be made without individual notification. We encourage you to review this page periodically to stay informed. Continued use of the Timi Slots platform after a policy update constitutes acceptance of the revised Privacy Policy.

12Contact Us About Privacy

If you have any questions, concerns or requests relating to your personal data or this Privacy Policy, our team is available to help. We aim to respond to all data-related enquiries within a reasonable timeframe.

• Live Chat: Available from your account dashboard after logging in. This is the fastest way to reach us for any privacy or data request.
• Email: [email protected] — for detailed written enquiries. We aim to respond within one business day.
• FAQ: Visit our FAQ page for answers to commonly asked questions including account data, verification and payment security.

This Privacy Policy was last reviewed and updated in January 2026. Timi Slots is an 18+ entertainment platform. All transactions in PKR. Please play responsibly.